Workforce Planning1

Plan for and create the workforce you need now and in the future

The health and community services industry is forecast to be one of the biggest contributors to jobs growth over the next 5 years, with an additional 48,700 jobs expected by 2022. This growth is being largely driven by policy reform, the introduction of consumer directed care, a growing and ageing population, and changing consumer expectations.

The ability of an organisation to be resilient and responsive to future challenges is highly dependent on having a workforce that has the capacity and capability to deliver on its business objectives.

Strategic workforce planning supports organisations to identify what people, skills and structures they need to meet current and future service delivery demands.

Our offerings

We offer a 2-day introductory course and 4-day practical strategic workforce planning course that has been mapped to align with the CHCSS00065 Workforce Planning Skill Set and may be credited through Recognition of Prior Learning (RPL).

Our Workforce Planning Program provides organisations with the resources and tools to:

  • forecast future demand, service delivery and workforce requirements
  • identify assets and gaps within the existing workforce
  • develop a workforce plan including strategies, priorities and goals
  • undertake continuous monitoring and evaluation of the plan.

Both courses would be beneficial for individuals and teams involved in strategic workforce planning including HR generalists, team leaders, operational managers and corporate planners.

In addition to our courses, we provide a consultancy service and can work with you, and your partners, to develop an understanding of your requirements and devise a tailored strategy to ensure your strategic workforce plan is responsive, evidence-based and meets real needs.

For more information visit

Save the date 

The Health and Community Services Workforce Council will be offering a 2-day introductory course on strategic workforce planning that will step you through key concepts and processes involved in developing a workforce plan. The tentative dates for this course, which will be in Brisbane, are 17 – 18 October 2018. Details on how to register will be available soon. For more information contact Michelle Templin on