Community Services represent approximately 41% of the Health and Community Services workforce in Australia. In Queensland, Community Services employs approximately 114,100 workers as at May 2011, or 4.9% of the Queensland workforce.
There were estimated to have been an additional 66,000 volunteers working in community services in June 2009 providing an average of 92.9 hours of work. This level of community engagement is extremely positive for the industry, but does present some unique workforce challenges.
Community Services comprise organisations whose primary goal is to support individual or community well-being and to meet the needs of vulnerable and at-risk community members. In their 2012 Green Paper, the futures forum stated that “there are over 2200 non-government businesses conducting community services activities in over 5000 locations in Queensland. The sector employs more than100 000 workers and total receipts of the sector are well in excess of $5.3b.” In 2009, the Queensland Department of Communities funded 1,487 community service organisations a total of $1,129.1 million to deliver community services. Many other services are funded by Commonwealth Departments, such as Department of Families, Housing, Community Services and Indigenous Affairs, and by other state government departments such as Housing, Arts and Health. Further services are privately or donor funded.
Major subdivisions in this industry are Social Assistance Services and Residential Care Services. Key sectors within community services include Children’s Services, Aged & Community Care, Child Protection, Youth, Disability, Community Mental Health, Alcohol and Other Drug Services, Employment Services, Advocacy Services, Social Welfare, Mediation and Counselling services.
For more information view the 2012 Industry Skills and Workforce Development Report - Community Services summary